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ELA handles non-dispatchable events automatically, contacting call lists and delivering instant information.
Automatically detects voicemail and leaves clear, consistent messages without repeated calls.
ELA can answer questions about the alarm event, provide relevant alarm details, and share dealer contact information.
ELA captures everything said on the call, including transcripts and audio recordings, which can be made available for later review.
ELA contacts the call list as your company, and can share your contact information. Providing a full branded experience.
ELA has been designed to provide the same Diamond-Level service we expect from our team. Leading with empathy and compassion.
ELA is purpose-built for specific roles within our monitoring operations. Here’s a clear look at what ELA is and what it is not.
